I have also made sure that the Inbox is 'subscribed'.

I have even tested this in Outlook Safe Mode and it still happens. I have ran all Windows Updates and Office Updates.

I have even setup a completely new profile from scratch and still have the same issue so it isn't a local profile related problem in Outlook. I have checked the ISP's recommended settings for setup in Outlook and all is correct. I have watched the OWA of their email at the same time and it receives the email very quickly. If they do make it, it can be 20+ minutes or longer. The problem is new emails rarely seem to sync to the inbox in Outlook. I have a client's PC with Windows 7 Pro, Office H&B 2016, they have their email setup via IMAP to their email account which is hosted by their ISP. Contact Us for a free consultation on your email migration to Office 365.Ok I have an issue I have not run into before. There are a few ways to try and get around this, but you will cause Outlook Client impact if not done correctly. Manage Autodiscover for GSuite to O365įinally if migrating from GSuite to Office 365, take care on the timing of any DNS record changes for items like Autodiscover, as both platforms will want to advertise themselves for this service via CNAME records. My advice is to to turn Filters off on all Folders – via the Outlook | View | Change View | Manage Views setting. When exporting mail from Outlook 2013/2016, and Filters are applied, then the Filtered email items do not get exported to PST. This is poorly labelled on the screen (bottom left corner), and causes user frustration. The Outlook client, since Outlook 2013 has caused us various challenges around IMAP, which were only resolved when not using IMAP! Manage IMAP Filters for OutlookĪnother example is Filters being applied to folders, hiding some email items from view. And to move away from IMAP as soon as possible. My advice is to separate the two email accounts into their own dedicated Outlook Profiles. Outlook 2016 does not work well with a mix of email account types in the same Outlook Profile – if one of these email accounts is IMAP. We discovered that setting up Outlook with a new Profile for Office 365, and leaving the GSuite IMAP Outlook Profile allowed both mailboxes to work perfectly well. However, after the users began to have issues with Outlook not clearing the Outbox for emails sent by Office 365.

This allowed users to keep using the same Outlook Profile for their old, and new mailbox accounts – for certain shared mailboxes left behind on GSuite. We pre-created their new O365 mailboxes, and added these email accounts into their existing Outlook Profiles. The users on GSuite were using Outlook 2016 to access their mailboxes via IMAP. A recent email migration project saw me migrating users from GSuite to Office 365.

Outlook 2016 imap problems on mac